Products Managed

• Oracle JD Edwards EnterpriseOne

• Oracle Hyperion

• Oracle Sales Cloud

• Oracle Eloqua

What is MASYC CareOne?

Clients that participate in Oracle maintenance have the opportunity to staff / augment their Configurable Network Computing (CNC) team with seasoned MASYC CNC resources through the MASYC CareOne offering. CareOne participation brings the decades of CNC management and expertise of Team MASYC to their operations. MASYC maintains an excellent staff of highly qualified Configurable Network Computing resources, and has an experienced executive management team to make this process efficient and effective. Making CareOne a great opportunity for our clients to improve their EnterpriseOne operations and support models. Clients can utilize CareOne to outsource the Configurable Network Computing function, and most importantly, reduce the risk and burden of managing EnterpriseOne operations.

Why MASYC CareOne?

Since the introduction of EnterpriseOne, MASYC has provided Configurable Network Computing (CNC) support for many EnterpriseOne customers.  Services often include: software installation, upgrades of both Oracle and MASYC applications, Oracle Tools management, hardware recommendations, Electronic Software Update (ESU) management, security setup, software migrations and Fusion Middleware integration infrastructure support.  Based on years of experience, MASYC understands the CNC requirements and challenges faced by companies with EnterpriseOne installations and the myriad of processes surrounding updating and supporting these products. MASYC’s CareOne alleviates a number of common challenges faced by businesses:

• Staffing qualified CNC resources and keeping them challenged

• Staying current on constantly evolving Oracle technology

• Managing and maintaining operations of systems, providing efficiency and reliability

• Providing effective and timely management of CNC issues